Shipping and Delivery Policy

1.1 Digital Services

All services provided by J3 Interactive, including web development, app development, cloud solutions, and digital marketing, are delivered digitally. No physical products are shipped.

1.2 Project Deliverables

Deliverables, such as website files, mobile app builds, animation files, game assets, or marketing reports, are shared electronically via secure channels (e.g., email, cloud storage links, or project management tools).

2.1 Subscription Plans

Services under subscription plans (₹6,000 for 6 months or ₹10,000 for 1 year) will commence within 48 hours of payment confirmation.

2.2 Custom Projects

• The delivery timeline for custom projects will be defined in the project agreement or proposal, depending on the scope and complexity.
• Milestone-based projects will adhere to agreed-upon deadlines, with updates shared periodically.

2.3 Delays

While we aim to meet all deadlines, delivery timelines may be adjusted due to unforeseen circumstances or client-side delays (e.g., late submission of required materials or feedback). Clients will be informed promptly of any such delays.

3.1 Communication

• Clients will receive regular updates on project progress via email, phone, or project management platforms.
• Final deliverables will be shared through secure file transfer methods or uploaded to the client's systems as required.

3.2 Access to Digital Services

For services like cloud solutions, DevOps, or domain registrations, login credentials, and access links will be provided securely upon setup completion.